Her confidence is apparent in her attitude and flair for fashion. Their customer service women are racist and rude!!!! People were rude to me by phone and via email. I have to wait 24-48 hour for one to call me. They don't take merchandise at the store. Please select at least one newsletter. When , the brand best known for trendy special occasion dresses, announced in January that it would be , the statement was met with a certain level of anguish.
I did get a refund for the necklace from online chat customer service, but I never realized the bag zipper was broken because I waited outside the return period to carry it. By signing up you agree to our. Some companies manage to hit the zeitgeist just right. If you bought online you can only ship it back. She claims the dress was worn- but she couldn't give me proof when I asked her, and she couldn't even show me something on the dress that was not in perfect condition. They really make it difficult for you to return anything, so beware this before attempting to purchase anything. I used their size measurements guide and i went with the size suggested.
From to tops and all of the accessories in between, find the latest fashion trends from a trusted designer. The company has been bought out three times so that just tells you how much of a burden this place is. This brand's return policy is awful. I have called and e-mailed for 14 days regarding an order that I paid express shipping for to try and get a tracking number. Valid on orders shipping within the U. That makes this a very crowded space, which makes standing out that much more difficult. Don't buy from them unless you know the right size and how it will fit you.
They have three children together: Chloe born 1993 , Anais born 1996 , and Agnes born 1997. They don't even try to explain the situation. You can opt out anytime. Not good at all if you consider shopping while you travel 2. But experts says that while there are similarities between many of these brands, there are also notable differences.
Extremely horrible quality clothing and jewellery, and terrible customer service. This dress is lovely in the summer when the temperatures rise and you want to feel cool, but still need to look put together. Taxes, shipping and handling fees are excluded from any discount. Sent several emails to the customer service but only got auto replies. Would never shop at Bcbg again.
This is the best gift ever. She says they'll refund the difference when it's done processing but refused to give me a written guarantee and then hung up on me. Upper management started to mess around and suck the living souls out of the associates. I bought a dress, and changed my mind about it a few weeks later- before the 30 days. Sales associate literally did everything a manager was suppose to do while managers are in the back siting on the chairs and on the phones all day. There is a dedication to the brand, which keeps those left to still strive to do their best. So to have that huge factor at the most important time of the year also kills them.
You can opt out anytime. Baker says the brand will still position itself as mid-priced and has no intention of going the fast fashion route. The archives will remain available here; for new stories, head over to Vox. They are stealing customers with a 30 pound return fee that is not communicated at checkout. I will not shop with them again! Its sad I really like their designs and style of clothing, but I have purchased several items here over the years and they are very bad quality. I am so used to buying from reputable stores such as Nordstrom that I neglected to even ask about their return policy.
They won't fit after I tried them on so I shipped everything back. Merchandise purchased online is not returnable in stores. And for the most part, those problems have persisted, given how competitive the environment is. The Gap alone may have 400 leases that expire in 2018. If you enjoy , but prefer not to be overwhelmed by perfume, this lotion is an excellent choice.
Went back and forth still, could not figure it out! You have to keep rolling. The remaining teams are stretched beyond thin, and working long hours is the norm. I purchased my dresses from them for the very first time online. Valid on orders shipping within the U. The print on this shirt is subtle enough for even the most formal of offices. Baker sees two problems that plagued the brand: bloated business operations and generic design. Shop for bold and purses to complete the look.
Fast forward to now, the company has tapped a new group of advisors and is now looking to pivot towards a wholesale model, and exit store locations. And then you drink your own Kool-Aid. All because of their rude customer service and bad quality. Customer service unable to resolve the issue. You can't return in store something you bought at a different store.